Steve New is a Fellow at Hertford College, and Associate Professor of Operations Management at the Said Business School at the University of Oxford. His teaching and research interests focus on supply chain management and operations management. He initially trained as an industrial physicist, gaining studying Physics at Southampton University, combining his studies with a prize-winning undergraduate engineering apprenticeship at Rolls-Royce PLC where, after graduating, he worked in the Advanced Research Laboratory. He then joined management consultants Collinson Grant, working on a wide range of commercial assignments in manufacturing, services and the public sector. His doctoral studies at Manchester Business School entailed working with the truck components division of Eaton Limited. He then spent five years as a lecturer at UMIST’s Manchester School of Management, where he won the Fellowship of the Operations Management Association (UK) 1993-94 for work in Purchasing and Supply, and was director of the School’s Doctoral Programme. In 1996 he joined Oxford University’s newly-founded Said Business School, where he subsequently has served as Vice Dean. Steve serves as a non-executive director of the supplier management firm Hellios Information Limited, and on the advisory board of re:universe Limited, a start-up involved with recycling and re-use. Steve’s research work has been published in journals ranging from the Annals of Surgery to the Harvard Business Review, and he serves on the editorial review board of Supply Chain Management: An International Journal.